What is Pollo Casa's health inspection score?

Pollo Casa has a SafeDine safety score of 39 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Pollo Casa last inspected?

Pollo Casa was last inspected on February 29, 2024. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Pollo Casa have?

Pollo Casa has 92 total violations across 4 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Pollo Casa safe to eat at?

Pollo Casa has a safety score of 39/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

Official Health Record

Pollo Casa

Name: Pollo Casa
Address: 3424 S BUCKNER BLVD, Dallas, 75217
Rating: 39

3424 S BUCKNER BLVD, Dallas

Data may be outdated — inspected 2/29/2024

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0Poor

Pleasant Grove

Ranked #282 of 371 in Pleasant Grove

Declining

10 inspections

Last: Feb 29, 2024

low confidence

Directions Order

Inspections

Clean Rate

9.2

Avg Violations

28 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Handwashing

Employees not properly washing hands — contamination risk

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Employee hygiene

Personal hygiene practices not followed

Sanitation

Equipment or surfaces not properly cleaned/sanitized

Plumbing issues

Plumbing or waste disposal problems

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-61

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-8 pts

Potential hazards • 5 pts each

Basic

-18 pts

Best practices • 2 pts each

Freshness Penalty

-25 pts

Score reduced due to stale inspection data

Inspection Timeline

-8 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

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3424 S BUCKNER BLVD, Dallas, TX 75217

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Violation Timeline

Jul 2019

1 inspections

1 intermediate

8 basic

Jul

Jan 2020

1 inspections

11 basic

Jul 2020

1 inspections

4 basic

Jul

Jan 2021

1 inspections

2 intermediate

8 basic

Jul 2021

1 inspections

1 intermediate

11 basic

Jul

Jan 2022

1 inspections

2 intermediate

9 basic

Jul 2022

1 inspections

7 basic

Jul

Feb 2023

1 inspections

1 intermediate

5 basic

Aug 2023

1 inspections

1 intermediate

9 basic

Aug

Feb 2024

1 inspections

2 intermediate

10 basic

Inspection History

10 records on file

10 Routine

Feb 24

Routine InspectionLatestScore: 80

2 Med10 Basic

12 total

70/100inspection score

−30 pts

Intermediate (2)

−10 pts

DAL-10*18 Medicines labeled and stored properly−5
personal medication
DAL-11*10 Clean Sight and Touch−5
clean slicer

Basic (10)

−20 pts

DAL-1*21 RFSM - Not On Site−2
food manager not on site
DAL-2*41 Food storage containers, identified with common name of food.−2
label food containers
DAL-3*42 Dirty nonfood contact surfaces−2
clean gaskets, shelves
DAL-4*47 Conditions of Permit-in use of food equipment−2
provide sign about inspection report
DAL-5*32 Approved Food Contact Equip.−2
use approved food containers not shopping bags
DAL-6*45 Premises shall be maintained in good repair−2
repair cove base
DAL-7*29 Sanitizing solutions, testing devices−2
provide sanitizer test strips
DAL-8*39 Utensils, single serve items 6 inches off - floor−2
observed utensils sit on floor, store utensils 6 inches off the floor
DAL-9*22 Accredited food handler certificate - 60 days−2
new employees need food handler cards
DAL-12*37 Storing the food at least 15 cm (6 inches) above the floor−2
observed food sit on floor-store food 6 inches off the floor

Base deductions−30 pts

Aug 23

Routine InspectionScore: 85

1 Med9 Basic

10 total

77/100inspection score

−23 pts

Intermediate (1)

−5 pts

DAL-10*18 Toxic items labeling-non original container−5
provide label for chemical spray bottles

Basic (9)

−18 pts

DAL-1*42 Dirty nonfood contact surfaces−2
clean shelves in ric
DAL-2*32 Equipment & Utensils resistant pit,chip, crazing−2
replace damaged/broken lids on food containers in wic
DAL-3*21 RFSM - Not On Site−2
food manger certificate missing
DAL-4*45 Premises shall be maintained in good repair−2
repair damaged cove base
DAL-5*35 Hair Restraints effective−2
employees need cover hair when prepared food
DAL-6*36 Cloths in-use for wiping between uses stored−2
store wet wiping cloths in sanitizer bucket
DAL-7*41 Food storage containers, identified with common name of food.−2
provide label for food storage containers
DAL-8*22 Accredited food handler certificate - 60 days−2
provide food handler certificates
DAL-9*34 Outer openings:closing holes, gaps−2
repair gap at back door

Base deductions−23 pts

Feb 23

Routine InspectionScore: 90

1 Med5 Basic

6 total

85/100inspection score

−15 pts

Intermediate (1)

−5 pts

DAL-1*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves

Basic (5)

−10 pts

DAL-2*42 Dirty nonfood contact surfaces−2
clean gaskets around cooler doors, clean shelves in walk in cooler/freezer
DAL-3*35 Jewelry Prohibition−2
jewelry not allowed
DAL-4*21 RFSM - Not On Site−2
rfsm manger not on site
DAL-5*34 Outer openings:closing holes, gaps−2
repair gap at door
DAL-6*22 Accredited food handler certificate - 60 days−2
all employees need food handler cards

Base deductions−15 pts

Jul 22

Routine InspectionScore: 90

7 Basic

7 total

86/100inspection score

−14 pts

Basic (7)

−14 pts

DAL-1*35 Hair Restraints effective−2
hair shall be covered
DAL-2*42 Dirty nonfood contact surfaces−2
clean gaskets, shelves
DAL-3*22 Accredited food handler certificate - 60 days−2
employees need food handler cards
DAL-4*32 Thermometer in good condition or discarded−2
thermometer for hot holding shall be replaced
DAL-5*21 RFSM - Not On Site−2
manager with rfsm certificate not on site
DAL-6*37 Storing the food at least 15 cm (6 inches) above the floor−2
observed food sit on floor in walk in cooler
DAL-7*34 Outer openings:closing holes, gaps−2
repair gap at back and front doors

Base deductions−14 pts

Jan 22

Routine InspectionScore: 83

2 Med9 Basic

11 total

72/100inspection score

−28 pts

Intermediate (2)

−10 pts

DAL-6*19 Water & Plumbing in good repair- per code−5
repair faucet on mop sink
DAL-8*18 Toxic items labeling-non original container−5
provide label for chemical spray bottle

Basic (9)

−18 pts

DAL-1*36 Cloths in-use for wiping between uses stored−2
store wet cloths in sanitizer bucket
DAL-2*47 Handwashing signage−2
provide hand washing sign
DAL-3*42 Dirty nonfood contact surfaces−2
clean shelves, gaskets,
DAL-4*21 RFSM - Not On Site−2
manager not on site
DAL-5*37 Storing the food at least 15 cm (6 inches) above the floor−2
store food 6 inches off the floor
DAL-7*41 Food storage containers, identified with common name of food.−2
provide label for squeeze bottles
DAL-9*22 Accredited food handler certificate - 60 days−2
provide food handler cards
DAL-10*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep−2
use utensils with handle
DAL-11*34 Outer openings:closing holes, gaps−2
gap at back door

Base deductions−28 pts

Jul 21

Routine InspectionScore: 80

1 Med11 Basic

12 total

73/100inspection score

−27 pts

Intermediate (1)

−5 pts

DAL-6*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves

Basic (11)

−22 pts

DAL-1*37 Storing the food where it is not exposed to splash, dust, or other contamination−2
open sags with food products-cover or tight
DAL-2*32 Equipment & Utensils resistant pit,chip, crazing−2
broken plastic ice scoop handle
DAL-3*31 Handwashing lavatory - used for other purpose−2
observed spatula in hand sink
DAL-4*42 Dirty nonfood contact surfaces−2
clean gaskets, clean shelves, clean fans
DAL-5*21 RFSM - Not On Site−2
manager not on site
DAL-7*47 Handwashing signage−2
provide hand washing sign
DAL-8*36 Cloths in-use for wiping between uses stored−2
store wet cloths in sanitizer bucket
DAL-9*34 Pest control-routine inspections for−2
flies
DAL-10*22 Accredited food handler certificate - 60 days−2
new employee needs to obtain food handler card
DAL-11*29 Sanitizing solutions, testing devices−2
provide sanitizer test strips
DAL-12*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only

Base deductions−27 pts

Jan 21

Routine InspectionScore: 82

2 Med8 Basic

10 total

74/100inspection score

−26 pts

Intermediate (2)

−10 pts

DAL-4*19 Water & Plumbing in good repair- per code−5
leaking faucet on mop sink
DAL-5*18 Use toxics according to additional condition−5
bleach more than 200ppm

Basic (8)

−16 pts

DAL-1*21 RFSM - Not On Site−2
manager with rfsm certificate not on site
DAL-2*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-3*42 Dirty nonfood contact surfaces−2
clean shelves, gaskets
DAL-6*47 Handwashing signage−2
provide hand washing signs
DAL-7*40 Reuse of single service articles−2
do not reuse single use articles
DAL-8*29 Sanitizing solutions, testing devices−2
provide sanitizer test strips bleach
DAL-9*22 Accredited food handler certificate - 60 days−2
all employees need get food handler cards
DAL-10*37 Storing the food where it is not exposed to splash, dust, or other contamination−2
open food bags

Base deductions−26 pts

Jul 20

Routine InspectionScore: 94

4 Basic

4 total

92/100inspection score

−8 pts

Basic (4)

−8 pts

DAL-1*34 Outer openings:closing holes, gaps−2
repair gap at back door
DAL-2*39 Equipment in good repair and proper adjustment.−2
broken gaskets, check cooler
DAL-3*21 RFSM - Not On Site−2
manager not on site
DAL-4*22 <<< RFSM / KNOWLEDGE / FOOD HANDLER >>>−2
provide food handler cards

Base deductions−8 pts

Jan 20

Routine InspectionScore: 86

11 Basic

11 total

78/100inspection score

−22 pts

Basic (11)

−22 pts

DAL-1*40 Reuse of single service articles−2
do not reuse single use articles
DAL-2*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-3*35 Hair Restraints effective−2
hair must be covered
DAL-4*22 Handlers-Certificate Not On Site−2
DAL-5*36 Cloths in-use for wiping between uses stored−2
store wet wiping cloths in sanitizer bucket
DAL-6*41 Food storage containers, identified with common name of food.−2
provide label for food storage containers
DAL-7*42 Ventilation hood systems−2
clean vent a hood system
DAL-8*47 Handwashing signage−2
provide hand washing sign
DAL-9*32 Equipment & Utensils resistant pit,chip, crazing−2
do not use cut containers as food storage container
DAL-10*43 Light bulbs, light shields provided−2
missing light shield
DAL-11*34 Insect control devices-not over food/food prep−2
remove insect device above prep table

Base deductions−22 pts

Jul 19

Routine InspectionScore: 86

1 Med8 Basic

9 total

79/100inspection score

−21 pts

Intermediate (1)

−5 pts

DAL-1*03 Food products not maintained at 135øF or above−5

Basic (8)

−16 pts

DAL-2*21 RFSM - Not On Site−2
DAL-3*28 Date marking > 24 hrs,on site,temp 41F−2
DAL-4*29 Manual warewashing: thermometer provided−2
DAL-5*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
DAL-6*36 Cloths in-use for wiping between uses stored−2
DAL-7*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep−2
DAL-8*42 Dirty nonfood contact surfaces−2
DIRTY COOLER RACKS
DAL-9*43 Clean vent syst:Intake/exhaust air ducts−2

Base deductions−21 pts

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Community Safety Reports

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Data source: Dallas DEH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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