What is EL Pollo Regio's health inspection score?

EL Pollo Regio has a SafeDine safety score of 52 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was EL Pollo Regio last inspected?

EL Pollo Regio was last inspected on February 11, 2022. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does EL Pollo Regio have?

EL Pollo Regio has 40 total violations across 3 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is EL Pollo Regio safe to eat at?

EL Pollo Regio has a safety score of 52/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

What type of cuisine does EL Pollo Regio serve?

EL Pollo Regio serves American cuisine. Visit their SafeDine page for safety scores, inspection history, and more details.

Official Health Record

EL Pollo Regio

Name: EL Pollo Regio
Address: 12107 ABRAMS RD, Dallas, 75243
Rating: 52

12107 ABRAMS RD, Dallas

Data may be outdated — inspected 2/11/2022

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0Fair

American•Lake Highlands

Ranked #565 of 727 in Lake HighlandsBetter than 22% of american restaurants

Improving

6 inspections

Last: Feb 11, 2022

low confidence

Directions Order

Inspections

Clean Rate

6.7

Avg Violations

53 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Handwashing

Employees not properly washing hands — contamination risk

Cross-contamination

Raw and cooked foods not properly separated

Pest issues

Evidence of pests found during inspection

Plumbing issues

Plumbing or waste disposal problems

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-51

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-11 pts

Potential hazards • 5 pts each

Basic

-12 pts

Best practices • 2 pts each

Freshness Penalty

-25 pts

Score reduced due to stale inspection data

Inspection Timeline

+6 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

Real-time Score: 49/100 — This score includes today's freshness penalty and may differ slightly from the displayed score (52/100) which is computed during our regular data sync.

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

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12107 ABRAMS RD, Dallas, TX 75243

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Violation Timeline

Oct 2019

1 inspections

1 intermediate

8 basic

Oct

Mar 2020

1 inspections

5 basic

Sep 2020

1 inspections

1 intermediate

2 basic

Sep

Feb 2021

1 inspections

1 intermediate

3 basic

Aug 2021

1 inspections

3 intermediate

9 basic

Aug

Feb 2022

1 inspections

2 intermediate

5 basic

Inspection History

6 records on file

6 Routine

Feb 22

Routine InspectionLatestScore: 87

2 Med5 Basic

7 total

80/100inspection score

−20 pts

Intermediate (2)

−10 pts

DAL-1*10 Clean Sight and Touch−5
clean ice machine
DAL-2*02 Cold Hold (41øF/45øF or below)−5
Maintain churros and tomatoes at a cold hold of 41 or below and address cooling unit issues

Basic (5)

−10 pts

DAL-3*31 Handwashing lavatory - used for other purpose−2
DAL-4*42 Dirty nonfood contact surfaces−2
Clean WIC fans
DAL-5*45 Premises shall be maintained in good repair−2
Address cracked walls
DAL-6*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
DAL-7*21 RFSM - Not On Site−2

Base deductions−20 pts

Aug 21

Routine InspectionScore: 80

3 Med9 Basic

12 total

67/100inspection score

−33 pts

Intermediate (3)

−15 pts

DAL-1*07 Food safe, good condition, unadulterated, and honestly presented−5
Multiple cans with large dents
DAL-2*14 When to wash hands−5
Employees observed switching tasks without washing hands or changing gloves
DAL-3*18 Toxic items labeling-non original container−5
Chemical Spray bottles not labeled

Basic (9)

−18 pts

DAL-4*21 RFSM - Not On Site−2
RFSM certificate expired 6+ months
DAL-5*32 Maintain in Good Repair−2
Food storage bin had a hole in its side / soiled shelves
DAL-6*34 Pest Control−2
Restaurant infested with flies. Air gap in door must be repaired
DAL-7*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
Employee food and drinks next to restaurant food on prep table and in walk in cooler
DAL-8*36 Cloths in-use for wiping between uses stored−2
Wiping cloths left on prep table
DAL-9*37 Food protected from cross contamination by storing the food in packages, covered containers, or−2
Chicken left open in walk in cooler
DAL-10*42 Nonfood-contact surfaces material−2
Soiled cooler gaskets, rear storage area littled with organic matter, ceiling tiles soiled
DAL-11*43 Light bulbs, light shields provided−2
Missing light shields in rotisserie area with malfunctioning light bulbs
DAL-12*45Physical Facilities−2
Broken base tiles in rotisserie area and cooler drain in disrepair

Base deductions−33 pts

Feb 21

Routine InspectionScore: 92

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

DAL-1*02 Cold Hold (41øF/45øF or below)−5
SLICED CHEESE 53, SLICED HAM 58, SLICED TOMATOES 48

Basic (3)

−6 pts

DAL-2*21 RFSM - Not On Site−2
DAL-3*36 Cloths in-use for wiping between uses stored−2
DAL-4*31 Handwashing lavatory - used for other purpose−2

Base deductions−11 pts

Sep 20

Routine InspectionScore: 95

1 Med2 Basic

3 total

91/100inspection score

−9 pts

Intermediate (1)

−5 pts

DAL-3*19 Water & Plumbing in good repair- per code−5

Basic (2)

−4 pts

DAL-1*45 Floor contruction requirements−2
DAL-2*34 Outer door: solid,selfclosing,tightfitting−2

Base deductions−9 pts

Mar 20

Routine InspectionScore: 93

5 Basic

5 total

90/100inspection score

−10 pts

Basic (5)

−10 pts

DAL-1*28 Original cont. of RTE/PHF/Day1= day of opening−2
Must datemark items held longer than 24 hrs for no more than 7 days.
DAL-2*29 Cold/hot hold unit thermometer easily viewable−2
Must provide thermometers in coolers.
DAL-3*34 Outer door: solid,selfclosing,tightfitting−2
Observed gap at back door.
DAL-4*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep−2
Observed non-handled containers used as scoops.
DAL-5*47 Other Violations−2
Need a choking poster in the dining area. “SEC. 17-11.2. ADDITIONAL REQUIREMENTS. [Reserved.] Amend Chapter 17, “Food Establishments” - Page 36 (a) General. All food establishments that provide dining areas shall post the Heimlich maneuver sign in a place conspicuous to employees and customers. (b) Specifications: The sign shall: (1) be no smaller than 11 inches wide by 17 inches long; (2) be printed in English and Spanish and in at least two conspicuous contrasting colors on a white background; (3) provide major title and figure blocks in contrasting color to remaining copy blocks; (4) provide major headings with a minimum bold 72 point font; (5) provide initial subheadings with a minimum bold italic 60 point font; (6) provide secondary subheadings with a minimum bold 24 point font; and (7) provide a body copy in bold 14 point font.”

Base deductions−10 pts

Oct 19

Routine InspectionScore: 86

1 Med8 Basic

9 total

79/100inspection score

−21 pts

Intermediate (1)

−5 pts

DAL-6*10 Clean Sight and Touch−5
CLEAN CAN OPENER AND PREP. TABLE

Basic (8)

−16 pts

DAL-1*22 Handlers-Certificate Not On Site−2
RENEW YOUR EXPIRED FOOD HANDLER CERTIFICATES
DAL-2*21 RFSM - Not On Site−2
REGISTERED YOUR FOOD SERVICE MANGER CERTIFICATE AT OUR OFFICE NO LATER THAN 4:00 PM OF 10-29-19
DAL-3*47 OTHER VIOLATIONS−2
SEC. 17-11.2. ADDITIONAL REQUIREMENTS. (a) General. All food establishments that provide dining areas shall post the Heimlich maneuver sign in a place conspicuous to employees and customers. (b) Specifications: The sign shall: (1) be no smaller than 11 inches wide by 17 inches long; (2) be printed in English and Spanish and in at least two conspicuous contrasting colors on a white background; (3) provide major title and figure blocks in contrasting color to remaining copy blocks; (4) provide major headings with a minimum bold 72 point font; (5) provide initial subheadings with a minimum bold italic 60 point font; (6) provide secondary subheadings with a minimum bold 24 point font; and (7) provide a body copy in bold 14 point font.
DAL-4*31 Handwashing lavatory - used for other purpose−2
DO NOT STORE ANY ITEM IN HAND SINK
DAL-5*42 Floors/walls/ceiling/nonfood dirty−2
ALSO DEGREASE FLOOR
DAL-7*34 Outer door: solid,selfclosing,tightfitting−2
SEAL GAP FROM BACK DOOR
DAL-8*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
NO DRINKING IN FOOD PREP. AREA
DAL-9*45Floor, wall, ceiling - Exposed material−2
REPLACE MISSING CEILING TILE FROM STORAGE AREA

Base deductions−21 pts

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Data source: Dallas DEH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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