What is EL Pollo Regio's health inspection score?

EL Pollo Regio has a SafeDine safety score of 69 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was EL Pollo Regio last inspected?

EL Pollo Regio was last inspected on January 12, 2023. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does EL Pollo Regio have?

EL Pollo Regio has 51 total violations across 2 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is EL Pollo Regio safe to eat at?

EL Pollo Regio has a safety score of 69/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

Official Health Record

EL Pollo Regio

Name: EL Pollo Regio
Address: 4228 W CAMP WISDOM RD, Dallas, 75237
Rating: 69

4228 W CAMP WISDOM RD, Dallas

Data may be outdated — inspected 1/12/2023

▲Improving

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0Fair

Dallas

Ranked #989 of 1000 in Dallas

Improving

8 inspections

Last: Jan 12, 2023

low confidence

Directions Order

Inspections

Clean Rate

6.4

Avg Violations

42 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Cross-contamination

Raw and cooked foods not properly separated

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Pest issues

Evidence of pests found during inspection

Plumbing issues

Plumbing or waste disposal problems

Other violation

Regulatory compliance issue

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-38

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-4 pts

Potential hazards • 5 pts each

Basic

-13 pts

Best practices • 2 pts each

Freshness Penalty

-15 pts

Score reduced due to stale inspection data

Inspection Timeline

+12 pts

Latest

100% weight

2nd

60% weight

Real-time Score: 63/100 — This score includes today's freshness penalty and may differ slightly from the displayed score (69/100) which is computed during our regular data sync.

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

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4228 W CAMP WISDOM RD, Dallas, TX 75237

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Violation Timeline

Dec 2018

1 inspections

1 intermediate

5 basic

Dec

Jul 2019

1 inspections

3 intermediate

5 basic

Jan 2020

1 inspections

1 intermediate

3 basic

Jan

Aug 2020

1 inspections

1 intermediate

3 basic

Mar 2021

1 inspections

3 intermediate

6 basic

Mar

Jan 2022

1 inspections

5 basic

Jul 2022

1 inspections

2 intermediate

7 basic

Jul

Jan 2023

1 inspections

6 basic

Inspection History

8 records on file

8 Routine

Jan 23

Routine InspectionLatestScore: 93

6 Basic

6 total

88/100inspection score

−12 pts

Basic (6)

−12 pts

DAL-1*30 Does Establishment have a current valid permit posted?−2
update health permit (name of owner on health permit must match name of owner on tax permit)
DAL-2*34 Controlling pests. Eliminating harborage conditions−2
pooling of water, remove harboring condition.
DAL-3*39 Soda nozzles and ice bin clean to remove soil−2
clean outside area of ice shoot(drink station), clean grime build up on lid of ice machine and chlorine build up inside of ice machine.
DAL-4*42 Dirty nonfood contact surfaces−2
clean gaskets of rics and clean up water build up
DAL-5*45 Premises shall be maintained in good repair−2
observed loost frp walls, repair.
DAL-6*47 Conditions of Permit-in use of food equipment−2
post consumer health sign

Base deductions−12 pts

Jul 22

Routine InspectionScore: 86

2 Med7 Basic

9 total

76/100inspection score

−24 pts

Intermediate (2)

−10 pts

DAL-1*10 Clean Sight and Touch−5
observed red chlorine residue and brown residue inside of ice machine, clean and sanitize.
DAL-8*02 Cold Hold (41øF/45øF or below)−5
GREEN SALSA 48.8f, RED SALSA 49.1F HABENERO SALSA 49.3F. PLACE FOOD IN WORKING COLD HOLD EQUIPMENT.

Basic (7)

−14 pts

DAL-2*45 Premises shall be maintained in good repair−2
observed falling wall base, holes and large gaps on walls, REPAIR.
DAL-3*39 Store all equipment & utensil covered or inverted−2
OBSERVED LARGE POTS STORE UPRIGHT AND UNCOVERED. STORED INVERTED OR COVERED TO PREVENT SOIL BUILD UP.
DAL-4*42 Dirty nonfood contact surfaces−2
OBSERVED SOIL/GRIME BUILD UP ON STAINLESS STEEL STORAGE SHELVES, OBSERVED DUST BUILD UP ON FAN OF WALK IN COOLER, GRIME ON FLOORS.
DAL-5*38 Frozen food. Stored frozen foods shall be maintained frozen−2
OBSERVED FRENCH FRIES STORED IN WALK IN COOLER THAT HAVE LABEL STATING TO KEEP FROZEN.
DAL-6*28 Date marking > 24 hrs,on site,temp 41F−2
OBSERVED THAWED FRENCH FRIES THAT STATE TO MAINTAIN FROZEN WITH NO NEW DATE MARK. CURRENT MANUFACTURE DATE MARK IS FOR FRIES BEING KEPT FROZEN
DAL-7*34 Controlling pests. Eliminating harborage conditions−2
OBSERVED POOLING OF WATER AND FOOD DEBRIS BEHIND EQUIPMENT. REMOVE HARBORING CONDITIONS.
DAL-9*47 RFSM Certificate - Not Display−2
RENEW EXPIRED RFSM.

Base deductions−24 pts

Jan 22

Routine InspectionScore: 95

5 Basic

5 total

90/100inspection score

−10 pts

Basic (5)

−10 pts

DAL-1*45 Premises shall be maintained in good repair−2
ceiling tiles above grilling area are peeling, replace.
DAL-2*39 Equipment-doors, seal hinges adjusted/intact−2
gasket of hot hold equipment observed melted, replace.
DAL-3*36 Cloths in-use for wiping food spills used for no other purpose−2
employee using cloth underneath cutting board. cloth must be used to wipe down surfaces no other mean.
DAL-4*38 Thawing. under running water criteria - < 4 hours−2
observed ground beef thawing in bucket of water, thaw under running water.
DAL-5*47 Conditions of Permit-in use of food equipment−2
post sign that state: MOST RECENT HEALTH REPORT IS AVAILABLE UPON REQUEST.

Base deductions−10 pts

Mar 21

Routine InspectionScore: 84

3 Med6 Basic

9 total

73/100inspection score

−27 pts

Intermediate (3)

−15 pts

DAL-2*09 Food protected cross contamination arrange each type food in equipment so cross is prevented−5
observed raw sausage stored above salsa containers and raw beef patty stored above RTE food in walk in cooler. arrange properly to prevent cross contamination
DAL-3*19 Water & Plumbing in good repair- per code−5
leak coming from left most compartment in compartment sink, repair.
DAL-7*10 Clean Sight and Touch−5
red and black residue observed in ice machine, clean and sanitize.

Basic (6)

−12 pts

DAL-1*30 Does Establishment have a current valid permit posted?−2
name of owner on health permit does not match tax permit, must match tax permit.
DAL-4*45 Premises shall be maintained in good repair−2
falling ceiling in back storage building, gaps in ceiling due to pipes in kitchen, repair.
DAL-5*39 Store all equipment & utensil covered or inverted−2
observed large pots left upright and uncovered, store inverted or covered.
DAL-6*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;−2
observed guac thawing under still water, correctly thaw.
DAL-8*34 Controlling pests. Eliminating harborage conditions−2
observed opened gaps and food debris, remove.
DAL-9*47 Conditions of Permit-in use of food equipment−2
MOST RECENT HEALTH REPORT IS AVAILABLE UPON REQUEST.

Base deductions−27 pts

Aug 20

Routine InspectionScore: 94

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

DAL-2*09 Food protected cross contamination arrange each type food in equipment so cross is prevented−5
observed raw beef patty in walk in cooler stored above pico de gallo, arrange food properly to prevent potential cross contamination.

Basic (3)

−6 pts

DAL-1*47 Health permit posted−2
missing health permit not posted.
DAL-3*42 Floors/walls/ceiling/nonfood dirty−2
walk in cooler contained soiled floors, throughout kitchen observed soiled floors, clean.
DAL-4*45 Premises shall be maintained in good repair−2
floor of outside storage has heavily damaged floors.

Base deductions−11 pts

Jan 20

Routine InspectionScore: 94

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

DAL-1*10 Chlorine sanitizer concentration, minimum temp.−5
chlorine sanitizer at 200 PPM. Needs to be between 50-100 PPM. Sanitizer was replaced.

Basic (3)

−6 pts

DAL-2*39 Store all equipment & utensil covered or inverted−2
large pots and pans were upright, store inverted to avoid accumulation of grime.
DAL-3*34 Controlling pests. Eliminating harborage conditions−2
pooling of water in corners and around equipment, squeegee water to drain and do not let water pool .
DAL-4*45 Premises shall be maintained in good repair−2
damaged floor in back storage room located outside of the establishment.

Base deductions−11 pts

Jul 19

Routine InspectionScore: 85

3 Med5 Basic

8 total

75/100inspection score

−25 pts

Intermediate (3)

−15 pts

DAL-3*02 Cold Hold (41øF/45øF or below)−5
gauc at 49.4F. red salsa 47.2F. food is being place over ice to reduce cold hold temperature.
DAL-7*10 Chlorine sanitizer concentration, minimum temp.−5
chlorine sanitizer at 200 PPM, must be between 50-100 PPM
DAL-8*03 Food products not maintained at 135øF or above−5
rice at 119.5F

Basic (5)

−10 pts

DAL-1*47 Conditions of Permit-in use of food equipment−2
DAL-2*39 Store clean utensils in a self-draining position−2
ice holding containers upright and collecting waste water from melted ice.
DAL-4*27 Cooling, heating, and holding capacities. Equipment−2
red hot hold at 107.F, prep reach in cooler at 64F. all food in reach in cooler well be surrounded with while tech fixes issue. Can only use ice for only two days, if reach in cooler is not fixed within 48 hrs all food in ric must be stored and pulled WIC.
DAL-5*34 Controlling pests. Eliminating harborage conditions−2
holes on FRP wall
DAL-6*45 Floor& wall junctures- coved & sealed−2
gap between wall and Comp. sink

Base deductions−25 pts

Dec 18

Routine InspectionScore: 89

1 Med5 Basic

6 total

85/100inspection score

−15 pts

Intermediate (1)

−5 pts

DAL-2*03 Food products not maintained at 135øF or above−5
grilled chicken in hot hold equipment at 117.5F, moved to working equipment.

Basic (5)

−10 pts

DAL-1*39 Store all equipment & utensil covered or inverted−2
store large pots and pans upside down, prevents pots and pans from collecting grime.
DAL-3*27 Cooling, heating, and holding capacities. Equipment−2
hot hold equipment located in back hall way, not heating food to minimum hot hold temperatures.
DAL-4*42 Floors/walls/ceiling/nonfood dirty−2
clean underneath shelves and corner of grill station.
DAL-5*29 Cold/hot hold unit thermometer easily viewable−2
provide or fix thermometer in hot hold equipment, next to grill.
DAL-6*28 Date marking > 24 hrs,on site,temp 41F−2
date mark cut slices of flan.

Base deductions−15 pts

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Community Safety Reports

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Data source: Dallas DEH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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