What is EL Pollo Loco's health inspection score?

EL Pollo Loco has a SafeDine safety score of 67 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was EL Pollo Loco last inspected?

EL Pollo Loco was last inspected on November 8, 2023. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does EL Pollo Loco have?

EL Pollo Loco has 34 total violations across 3 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is EL Pollo Loco safe to eat at?

EL Pollo Loco has a safety score of 67/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

What type of cuisine does EL Pollo Loco serve?

EL Pollo Loco serves American cuisine. Visit their SafeDine page for safety scores, inspection history, and more details.

Official Health Record

EL Pollo Loco

Name: EL Pollo Loco
Address: 9425 FOREST LN, Dallas, 75243
Rating: 67

9425 FOREST LN, Dallas

Data may be outdated — inspected 11/8/2023

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0Fair

American•Lake Highlands

Ranked #341 of 727 in Lake HighlandsBetter than 22% of american restaurants

Stable

10 inspections

Last: Nov 8, 2023

low confidence

Directions Order

Inspections

Clean Rate

3.4

Avg Violations

32 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Employee hygiene

Personal hygiene practices not followed

Other violation

Regulatory compliance issue

13x

Permit/documentation

Administrative or documentation issue

Facility condition

Building maintenance or structural issues

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-33

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-1 pts

Potential hazards • 5 pts each

Basic

-5 pts

Best practices • 2 pts each

Freshness Penalty

-25 pts

Score reduced due to stale inspection data

Inspection Timeline

+4 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

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9425 FOREST LN, Dallas, TX 75243

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Violation Timeline

Apr 2019

1 inspections

1 intermediate

6 basic

Apr

Oct 2019

1 inspections

1 intermediate

5 basic

Mar 2020

1 inspections

1 basic

Mar

Sep 2020

1 inspections

1 basic

Mar 2021

1 inspections

1 basic

Mar

Sep 2021

1 inspections

1 basic

Mar 2022

1 inspections

2 intermediate

5 basic

Mar

Nov 2022

1 inspections

1 intermediate

4 basic

Apr 2023

1 inspections

3 basic

Apr

Nov 2023

1 inspections

2 basic

Inspection History

10 records on file

10 Routine

Nov 23

Routine InspectionLatestScore: 97

2 Basic

2 total

96/100inspection score

−4 pts

Basic (2)

−4 pts

DAL-1*22 Accredited food handler certificate - 60 days−2
No food handlers provided for all employees on site, continually have issues.
DAL-2*47 Other Violations−2
Need choking poster.

Base deductions−4 pts

Apr 23

Routine InspectionScore: 95

3 Basic

3 total

94/100inspection score

−6 pts

Basic (3)

−6 pts

DAL-1*21 RFSM - Not On Site−2
No RFSM registered with the City of Dallas provided on site.
DAL-2*22 Accredited food handler certificate - 60 days−2
No food handlers provided any employee on site.
DAL-3*47 Other Violations−2
Need choking poster.

Base deductions−6 pts

Nov 22

Routine InspectionScore: 91

1 Med4 Basic

5 total

87/100inspection score

−13 pts

Intermediate (1)

−5 pts

DAL-3*19 One Inch Air Gap−5
Need 1 inch air gap.

Basic (4)

−8 pts

DAL-1*21 RFSM - Not On Site−2
No RFSM for manager on duty.
DAL-2*22 Accredited food handler certificate - 60 days−2
No food handlers for any employee.
DAL-4*47 Other Violations−2
Need choking poster.
DAL-5*39 Utensils, single serve items 6 inches off - floor−2
Cannot store utensils on the floor, needs to be 6 inches above the ground.

Base deductions−13 pts

Mar 22

Routine InspectionScore: 88

2 Med5 Basic

7 total

80/100inspection score

−20 pts

Intermediate (2)

−10 pts

DAL-2*10 Clean Sight and Touch−5
microwave
DAL-7*20 Grease Trap Tickets−5

Basic (5)

−10 pts

DAL-1*35 Hair Restraints effective−2
DAL-3*42 Dirty nonfood contact surfaces−2
dusty fan covers inside the walk in cooler
DAL-4*39 Cutting surfaces.−2
resurface or replace the cutting board
DAL-5*45 Premises:Cleaning, frequency and restrictions−2
sides of the fryers
DAL-6* 21 RFSM notify 10 days & replacement in 45 days−2

Base deductions−20 pts

Sep 21

Routine InspectionScore: 98

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

DAL-1* 21 RFSM notify 10 days & replacement in 45 days−2

Base deductions−2 pts

Mar 21

Routine InspectionScore: 98

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

DAL-1* 21 RFSM notify 10 days & replacement in 45 days−2

Base deductions−2 pts

Sep 20

Routine InspectionScore: 98

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

DAL-1*21 RFSM - Not On Site−2
store was closed for two months and the manager is in the process of obtaining her RFSM.

Base deductions−2 pts

Mar 20

Routine InspectionScore: 98

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

DAL-1*21 RFSM - Not On Site−2
register with the City of Dallas as a Registered Food Service Manager by next inspection

Base deductions−2 pts

Oct 19

Routine InspectionScore: 91

1 Med5 Basic

6 total

85/100inspection score

−15 pts

Intermediate (1)

−5 pts

DAL-3*09 Food protected cross contamination arrange each type food in equipment so cross is prevented−5

Basic (5)

−10 pts

DAL-1*35 Hair Restraints effective−2
beard guard needed
DAL-2*42 Dirty nonfood contact surfaces−2
dust accumulation on the fan covers inside the walk in cooler
DAL-4*34 Outer door: solid,selfclosing,tightfitting−2
gap needs to be sealed, at the front entrance, to prevent pest entry.
DAL-5*21 RFSM - Not On Site−2
register with the City of Dallas as a Registered Food Service Manager
DAL-6*45 Premises free of litter−2
observed what appears to be slight grease overflow and trash inside the dumpster area.

Base deductions−15 pts

Apr 19

Routine InspectionScore: 88

1 Med6 Basic

7 total

83/100inspection score

−17 pts

Intermediate (1)

−5 pts

DAL-3*18 Toxic items storage adjacent to food/utensils−5

Basic (6)

−12 pts

DAL-1*26 Consumer Advisory--salad bar or buffet --- use of clean tableware to return−2
DAL-2*40 Single use articel wrapped or dispensed−2
protect the lip contact portion
DAL-4*21 RFSM - Not On Site−2
expired and not registered
DAL-5*35 Jewelry Prohibition−2
DAL-6*22 Handlers-Certificate Not On Site−2
missing copies on site for two employees borrowed from other locations
DAL-7*45 Lockers to be used to store personal items−2
cell phone on prep

Base deductions−17 pts

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Community Safety Reports

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Data source: Dallas DEH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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